Category Archives: Customer Service Stories

Peanut Butter & Co. On the web!

If there is one thing that always surprises me, it’s just how many people are talking about our product on the web. I have to admit that when I suggested we start a blog I was kind of nervous. I wasn’t sure if people would read it! I’m pleased to say that my fears were […]

Chocolate Show Thoughts

My two colleagues, Scott and Jenn, have given you some insights on our recent participation at the NY Chocolate Show. It was indeed a grueling event for the Peanut Butter & Co. staff, particularly for Lee, Scott and myself, as we were there for most of those three days, as well as opening night. But […]

Tales From Customer Service

In my first posting, I mentioned a customer’s delight in discovering another way she could use The Heat is On for lunch at her workplace. Now I’d like to share some very nice thoughts sent our way by a couple of our customers. These are the words that validate the hard work that everyone in […]